WE SHIP TO THE UNITED STATES ONLY AT THIS TIME
Shipping times may vary based on the products ordered. Shipping times can rang anywhere from 4-18 business days. Typical shipping times from creation to your door tend to range around one week from order. In certain circumstances items may ship separately from other items but will not result in other shipping charges. Reach out to our email Thevillensupply@gmail.com for any other questions.
TRACKING INFORMATION: You will receive a tracking number at time of label creation when your package is ready to ship.
LOST/STOLEN PACKAGES: The Villen Supply is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
INCORRECT ADDRESS: Please make sure your shipping address is correct before placing your order. In case the package is sent back, we will notify you of the incorrect address. You have 21 days upon receiving notification to respond. If you have not replied after 21 days, we reserve the right to place the item back on inventory.
The customer is responsible for reshipping costs for incorrect addresses.